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- organizational transformation, digital transformation, organizational identity, disruptive innovation, disruption, qualitative research, case study, systematic literature review (1)
- public human resource management, performance-related pay, public service motivation, employer branding, recruitment, vertical pay dispersion, public administration, state-owned enterprises (1)
Employees of public sector organizations serve as the backbone of democratic societies, making decisions that shape how and for whom vital public services are delivered. Public employees influence the realization of political goals and provide basic public goods as well as critical infrastructure. They are of high societal relevance as they represent the “human face of the state” and should incorporate public values to enable, serve, and protect the democratic system and the rule of law. According to the United Nations’ Sustainable Development Goal 16, effective public institutions must pay attention to employees as their most critical resource.
The public sector––the largest or among the largest employers in most countries––faces a looming human resource crisis. Public employers face the need to replace a wave of baby boomers retiring and a decline in the number of people interested in working in the public sector. The COVID-19 pandemic highlights the shortage of professionals and leaders in the example of critical infrastructure such as public health authorities, hospitals, and social services.
As a major field of research and practice, public human resource management (HRM) aims to understand these challenges and develop adequate coping strategies. However, the field faces relevant research gaps. Among other factors, the current scientific understanding is limited regarding the role of differences amongst organizational types in the public sector. Although previous research indicates the role of organizational goals and publicness dimensions for human resource practices in general, there is a lack of understanding to what extent the effects of motivation and pay dispersion differ, for example, between public administrations and state-owned enterprises (SOEs).
The goal of this dissertation is to enhance the theoretical understanding of the role of motivation and pay dispersion for performance and recruitment focusing on differences amongst organizational types in the public sector, to derive theoretical perspectives on an integrated steering of human resources of public administration and SOEs.
Overall, this dissertation highlights three contributions of the four included articles. First, it shows the important conceptual role of SOEs as research objects and offers approaches to further integrate SOEs as research objects in public HRM, taking into account the different institutional arrangements of public service provision, as organizational goals and publicness can be crucial and insightful determinants for motivation and pay dispersion. Second, the presented work offers new theoretical approaches and field-experimental insights for the under-researched public sector recruitment literature. Third, it derives theoretical perspectives on an integrated steering of human resources of public administration and SOEs as well as implications for future research on motivation and pay dispersion as major factors for performance and recruitment in public sector organizations.
This dissertation is dedicated to extending scholarly understanding of organizational transformation in the context of disruptive change. For this purpose, three independent studies explore both organizational- and individual-level aspects of organizational transformation. In doing so, this dissertation integrates two literature streams – disruptive innovation theory and organizational identity. Study 1 lays the ground by providing a descriptive, thematic analysis of organizational transformation induced by digital innovations and technologies. The paper systematically reviews 58 articles to critically assesses where, how and by whom research on digital transformation is conducted and how it unfolds at the organizational level. Studies 2 and 3 are located at the intersection of disruptive innovation adoption and organizational identity in the context of incumbent firms. Both studies apply an inductive, field-based single case design and primarily build on qualitative data gathered from 39 (Study 2) and 35 (Study 3) semistructured personal interviews at a major German car manufacturer. Study 2 examines how organizational identity change unfolds in an incumbent attempting to adopt multiple different disruptions at the same time, while Study 3 moves more towards the individual-level and attempts to understand how and why organizational members respond heterogeneously to disruption. Overall, this dissertation contributes in the following ways: (1) Studies 1 and 2 extend the conceptual- and organizational-level knowledge of disruptive innovation adoption during organizational transformation. In particular, Study 2 shows that different drivers of identity-induced organizational transformation become observable, dependent on the nature of a disruption, (2) Studies 2 and 3 extend the individual-level knowledge of organizational member’s attitudes and behavior during identity-threatening organizational transformation. For this purpose, Study 3 develops a typology which gives evidence for the existence of three types of member’s sensitivities and shows that identity and knowledge function as cognitive frames of reference to interpret change, whereas culture is seen as a contextual factor to support the transformation of identity and knowledge.
